general information

Opening hours

Pool bar Dos Mares

9:30 am – 12:00 am (kitchen hours from 12:00 pm -11:00 pm)

Las Dunas Buffet Restaurant

Breakfast: 07:00 am – 10:30 am (weekends: 08:00 am – 11:00 am)
Half-board dinner: 07:30 pm – 10:00 pm

La Gaviota Bar - Restaurant

12:00 pm – 11:00 pm (kitchen hours from 01:00 pm – 11:00 pm)

Tapería La Gaviota

From July 5th: 12:00 pm – 04:00 pm

April Chill Out Terrace

Open daily from 06:00 pm

Welcome - Hotel Playa de la Luz - HACE

WiFi Access

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The Resort and its services

Outdoor swimming pool

Open from April to October, towels, sun loungers and parasols available.
You will receive towels at the reception for a fee.
Please do not leave towels or other objects on the sun loungers.

Parking

We have private paid parking, at the entrance of the Hotel (subject to availability on arrival). Please ask for prices at reception.

Pets

Pets are not allowed in the hotel, other than guide dogs.

Tennis and Pickelball court

Please ask at reception.

Minibar Packs

Order your choice during opening hours of our Bar Dos Mares. See packs

Wellness Kandor

Discover our body and facial treatments and massages. Ask for prices

Medical service

We have a free Primary Medical Service for our clients. Ambulance transport and medicines are not included. Ask at reception.

Laundry

Price list

Pillow menu

You can order your pillow ‘à la carte’ on extension 2999, free of charge.

Regulations

See Contingency Plan Exposure to Biological Risks

Environmental measures

Fire protocol

We have developed this protocol in order to prevent fires from occurring in our facilities, as well as to ensure that, in the event of any type of emergency, you will always feel safe at our Hotel. See protocol