General information
additional services
Our restaurant
Aqua Punta Candor Restaurant
Just some steps away from the golden, unspoilt beach of Punta Candor in Rota.
Enjoy a refreshing menu, with gastronomic proposals from different corners of the world, designed by our executive chef José Miguel Nuño.
Opening hours
Monday to Thursday: breakfast service only.
Breakfast 8:00am to 12:00pm
Friday and Saturday: 8:00am to 11:00pm.
Kitchen hours 12:30pm to 4:00pm and 7:00pm to 10:30pm
Sundays: 8:00 to 17:00.
Kitchen hours from 12:30 to 16:00
Online orders available for collection during kitchen hours.
Tlf: 634970204
Avenida Punta Candor, 114
Regulations and Conduct
Lost and found policy.
Forgotten or abandoned items in the rooms will be kept for a period of two months, after which, the establishment’s management will dispose of them as they see fit.
Items to be kept do not include underwear, personal care products, food or drinks.
Relevant information about the use of clotheslines.
Please make use of the clotheslines, it is forbidden to hang clothes on the balconies.
Get to know your apartment
Customer service and breakdowns
You can contact us 24 hours a day through our Whatsapp number or by calling reception at the same number: +34 697 51 44 55 
In case of breakdowns that require external services, please note that they may take up to 48 business hours.
WiFi Access
How to connect? Click here
Please, check that everything is included and if any items are missing, do not hesitate to contact reception. Upon your departure, once the apartment has been checked, we will verify all the household items and proceed with the deposit refund. If not, we will deduct the amount of any missing items from the security deposit.
Information about cleaning
For stays of 7 nights or more, a weekly complete cleaning with change of bed linen and towels is included in the price, except for the kitchen and dishes.
You can request extra cleanings at reception, the price is 25.00€.
Information on waste management.
We do not have a garbage collection service. You can deposit it in the public containers at the exit of the establishment. For more information, please inquire at the reception.
Sustainability Policy of HACE Group.
The Resort
Services
Main and Children’s pool
Pool season with lifeguard service: from June 15th to September 15th from 11:00 a.m. to 9:00 p.m.
Towels available for deposit at reception (except for swim up and premium customers who will find them in their apartment).
Children’s pool specially designed for the little ones.
Children under 6 years old must be accompanied by 1 adult.
Reserving sunbeds and umbrellas is not allowed.
Parking
Pool season with lifeguard service: from June 15th to September 15th from 11:00 a.m. to 9:00 p.m.
Towels available for a deposit at reception (except for swim up and premium clients who will find them in their apartment).
Children’s pool specially designed for the little ones.
Children under 6 years old must be accompanied by an adult.
Reserving sunbeds and umbrellas is not allowed.
Chill Out Terrace with Barbecues
We have barbecues available for you to organize meals and dinners with wonderful views.
Price per person including VAT: €20.00. Groups of up to 8 people.
Includes all necessary utensils, as well as disposable plates, glasses, and cutlery. For reservations, please inquire at reception.
Children’s pool specially designed for the little ones.
Children under 6 years old must be accompanied by 1 adult.
Reservation of hammocks and umbrellas is not allowed.
Bicycle rental
Consulte en recepción.
Lavandería clientes autoservicio
Self-service laundry available with washers and dryers for all guests.
You can access it with the card from your apartment.
Bicycle rental
Discover the surroundings with our bike rental service. Check at the reception.
Located just 10 minutes from Punta Candor Suites, it has 27 competition holes, 9 Par 3 holes, and the best practice area in all of Europe.
Ask about special rates for guests staying at the hotel.
Information of interest
Medical service for emergencies
For your peace of mind, we offer a complimentary medical care service for first emergency visits. Please go to reception for more information.
Costa de la Luz Medical Center
Calle Virgen de los Reyes,14
11520 Rota
Phone: 956812593
Information Point
Emergency phone numbers
National Police: 956 84 30 24
Emergency phone: 112
Health emergency phone: 061
Taxi in Rota: 956840085
Nearby ATMs
ATM Hotel Playa de la Luz
(Approx. 3 min by car)
Caixabank ATM
(Av. María Auxiliadora, 65, 11520 Rota, Cádiz) (Approx 8min by car)
Santander ATM
(Av. de la Libertad, 1, 11520 Rota, Cádiz) (Approx 8min by car)
Bus stop in the area
Link to urban buses in Rota: https://www.aytorota.es/ayuntamiento/delegaciones/movilidad-y-transporte-publico.html
The bus stop is located just a few meters away from our restaurant AQUA.
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Atención al cliente y averías
