additional services

Our restoration

Bar Aqua Punta Candor

Opening hours from 08:00 to 23:00.

Open all day for breakfast, snacks, lunches, coffees…

A comfortable and cozy space with a menu designed by our chef Chemi Nuño.

NEXT OPENING

Cafeteria bar (only takeout service): 7716

24-hour Vending Zone.

Regulations and Conduct

Lost and found policy.

Forgotten or abandoned items in the rooms will be kept for a period of two months, after which, the establishment’s management will dispose of them as they see fit.
Items to be kept do not include underwear, personal care products, food or drinks.

Relevant information about the use of clotheslines.

Please make use of the clotheslines, it is forbidden to hang clothes on the balconies.

Get to know your apartment

WiFi Access

User: PuntaCandorSuites

Password: Candor2024

Next, we inform you about the tableware available in your apartment. Please, check that everything is included and if any item is missing, do not hesitate to contact reception. Upon your departure, once the apartment has been checked, we will verify all the tableware items and proceed with the deposit refund. Otherwise, we will deduct from the deposit the amount of the missing items.

Welcome cleaning kit with manual dishwashing detergent, 1 dishwasher tablet, 1 washing machine tablet, 1 cloth, 1 blue scourer, 1 garbage bag.

Dishes for the maximum capacity of the apartment plus two extras.

Cutlery for the maximum capacity of the apartment plus two extras.

Water glasses, pint glasses, wine glasses, glass jug, breakfast cups.

Placemats.

Dish drainer.

Vegetable drainer, stainless steel colander.

Manual can opener, peeler, and corkscrew.

Cookware set and pans (3 sizes).

12-cup drip coffee maker.

Slot toaster.

1-liter electric kettle.

Cutting board.

Cutting knives, 3 sizes.

Bread knife.

Oven mitt and pot holder set.

25-liter kitchen trash can.

Soup ladle, spatula, ladle, spaghetti server, kitchen tongs, and scissors.

Glass baking dish for oven and microwave.

Cleaning tools consisting of broom, dustpan, mop, and bucket.

Iron and ironing board.

Clothes drying rack, clothespins, and laundry basket.

Hangers (6 per person).

Tableware available on request:

Hand blender.

Countertop oven (for studios and 1-bedroom apartments that only have microwave-grill).

Air fryer.

Italian coffee maker.

Electric grill.

High chair.

Cot.

Information about cleaning.

For stays of 7 nights or more, a weekly complete cleaning with change of bed linen and towels is included in the price, except for the kitchen and dishes.
You can request extra cleanings at reception, the price is 25.00€.

Sustainability Policy of HACE Group.

The Resort

Main and children’s swimming pool

Summer schedule from June 15th to September 15th

Monday to Sunday from 11:00am to 9:00pm.

Sunbeds and umbrellas cannot be reserved.

Parking

You can access with the card or with the code of your apartment.

Information about the use of barbecues.

We have a common area available with tables and barbecues. Check availability and booking conditions at the reception.
The price is 50€ for cleaning. Maximum 8 people.
Barbecuing on the terraces or gardens of the apartments is not allowed.

Services

Apartment breakdowns?

Please call 7716 and our maintenance team will solve it as soon as possible. You can also report incidents through WhatsApp.

Bicycle rental

Check at reception.

Medical service for emergencies

For your peace of mind, we offer a complimentary medical service for first emergency visits. Please go to reception for more information.

Costa de la Luz Medical Center

Calle Virgen de los Reyes,14

11520 Rota

Phone: 956812593

Information Point

Emergency phone numbers

National Police: 956 84 30 24

Emergency phone: 112

Emergency Health phone: 061

National Police: +34 956 84 30 24

Taxi in Rota: 956840085

ATMs nearby

  • Santander ATM (Av. de la Libertad, 1, 11520 Rota, Cádiz) (Approx. 8 min by car)