additional services

Our restoration

Aqua Punta Candor Restaurant

Just some steps away from the golden, unspoilt beach of Punta Candor in Rota.

Enjoy a refreshing menu, with gastronomic proposals from different corners of the world, designed by our executive chef José Miguel Nuño.

Opening hours

Sundays to Thursdays: 08:00-12:00hrs

(Breakfast service only)

Fridays and Saturdays: 08:00-23:00hrs

(Kitchen from 12:30-16:00hrs and 19:00-23:00hrs)

Sundays: 08:00-17:00hrs

(Kitchen from 12:30-16:00hrs)

Tlf: 634970204

Avenida Punta Candor, 114

Welcome - Punta Candor Suites - HACE

Regulations and Conduct

Lost and found policy.

Forgotten or abandoned items in the rooms will be kept for a period of two months, after which, the establishment’s management will dispose of them as they see fit.
Items to be kept do not include underwear, personal care products, food or drinks.

Relevant information about the use of clotheslines.

Please make use of the clotheslines, it is forbidden to hang clothes on the balconies.

Get to know your apartment

WiFi Access

User: PuntaCandorSuites

Password: Candor2024

Next, we inform you about the tableware available in your apartment. Please, check that everything is included and if any item is missing, do not hesitate to contact reception. Upon your departure, once the apartment has been checked, we will verify all the tableware items and proceed with the deposit refund. Otherwise, we will deduct from the deposit the amount of the missing items.

Welcome cleaning kit with manual dishwashing detergent, 1 dishwasher tablet, 1 washing machine tablet, 1 cloth, 1 blue scourer, 1 garbage bag.

Dishes for the maximum capacity of the apartment plus two extras.

Cutlery for the maximum capacity of the apartment plus two extras.

Water glasses, pint glasses, wine glasses, glass jug, breakfast cups.

Placemats.

Dish drainer.

Vegetable drainer, stainless steel colander.

Manual can opener, peeler, and corkscrew.

Cookware set and pans (3 sizes).

12-cup drip coffee maker.

Slot toaster.

1-liter electric kettle.

Cutting board.

Cutting knives, 3 sizes.

Bread knife.

Oven mitt and pot holder set.

25-liter kitchen trash can.

Soup ladle, spatula, ladle, spaghetti server, kitchen tongs, and scissors.

Glass baking dish for oven and microwave.

Cleaning tools consisting of broom, dustpan, mop, and bucket.

Iron and ironing board.

Clothes drying rack, clothespins, and laundry basket.

Hangers (6 per person).

Hand blender.

Juice squeezer.

Tableware available on request:

Countertop oven (for studios and 1-bedroom apartments that only have microwave-grill).

Air fryer.

Italian coffee maker.

Electric grill.

High chair.

Cot.

Information about cleaning.

For stays of 7 nights or more, a weekly complete cleaning with change of bed linen and towels is included in the price, except for the kitchen and dishes.
You can request extra cleanings at reception, the price is 25.00€.

We do not provide a garbage collection service. You can deposit it in the public containers at the exit of the establishment.
For more information, please inquire at the reception.

Sustainability Policy of HACE Group.

The Resort

Main and children’s swimming pool

Summer schedule from June 15th to September 15th

Monday to Sunday from 11:00am to 9:00pm.

Sunbeds and umbrellas cannot be reserved.

Parking

You can access with the card or with the code of your apartment.

Information about the use of barbecues.

We have a common area available with tables and barbecues. Check availability and booking conditions at the reception.
The price is 20€ per person.
Barbecuing on the terraces or gardens of the apartments is not allowed.

Services

Apartment breakdowns?

Please call 7716 and our maintenance team will solve it as soon as possible. You can also report incidents through WhatsApp.

Bicycle rental

Check at reception.

Medical service for emergencies

For your peace of mind, we offer a complimentary medical service for first emergency visits. Please go to reception for more information.

Costa de la Luz Medical Center

Calle Virgen de los Reyes,14

11520 Rota

Phone: 956812593

Information Point

Emergency phone numbers

National Police: 956 84 30 24

Emergency phone: 112

Emergency Health phone: 061

National Police: +34 956 84 30 24

Taxi in Rota: 956840085

ATMs nearby

  • Santander ATM (Av. de la Libertad, 1, 11520 Rota, Cádiz) (Approx. 8 min by car)