Breakfast from 07:30 am to 11:00 am
Lunch from 1 pm to 3:30 pm
Dinner from 19.30 pm to 10:30 pm.
To contact reception, you can send a WhatsApp message to the phone number 674 273 638 o or directly dial 6999 from your room phone.
You can contact us 24 hours a day through our Whatsapp number 674 273 638 or by calling reception at 6999.
In case of breakdowns that require external services, please note that there may be delays due to reasons beyond our control.
Our telephone exchange is fully automated, allowing you to connect directly to Hotel services or external lines without operator assistance.
Calls to another room:
You need to add a 6 to the room number – Room 105 = 6105
Wake-up call service: Dial 6999 for reception
Internal calls for Hotel services:
National calls: Dial 0/wait for a dial tone/enter the full number.
International calls: Dial 0/wait for a dial tone/dial 00/country code/dial the area code and number.
|
GERMANY |
49 |
FINLAND |
358 |
PANAMA |
507 |
||
|
ANDORRA |
376 |
FRANCE |
33 |
PARAGUAY |
595 |
||
|
SAUDI ARABIA |
966 |
GREECE |
30 |
PERU |
51 |
||
|
ARGENTINA |
54 |
GUATEMALA |
502 |
POLAND |
48 |
||
|
AUSTRALIA |
61 |
NETHERLANDS |
31 |
PORTUGAL |
351 |
||
|
AUSTRIA |
43 |
HONDURAS |
504 |
UNITED KINGDOM |
44 |
||
|
BELGIUM |
32 |
HUNGARY |
36 |
DOMINICAN REPUBLIC |
1809 |
||
|
BOLIVIA |
591 |
IRELAND |
353 |
RUSSIA |
7 |
||
|
BRAZIL |
55 |
ITALY |
39 |
SWEDEN |
46 |
||
|
CANADA |
1 |
JAPAN |
81 |
SWITZERLAND |
41 |
||
|
COLOMBIA |
57 |
LIECHTENSTEIN |
41 |
TUNISIA |
216 |
||
|
COSTA RICA |
506 |
LUXEMBOURG |
352 |
TURKEY |
90 |
||
|
CZECHOSLOVAKIA |
42 |
MOROCCO |
212 |
URUGUAY |
598 |
||
|
CHILE |
56 |
MEXICO |
52 |
VATICAN |
39 |
||
|
DENMARK |
45 |
MONACO |
33 |
VENEZUELA |
58 |
||
|
ECUADOR |
593 |
NICARAGUA |
505 |
YUGOSLAVIA |
381 |
||
|
EL SALVADOR |
503 |
NORWAY |
47 |
||||
|
USA |
1 |
NETHERLANDS |
31 |
Telephone Charges:: The cost of your local and long-distance calls will be automatically logged in our central computer and charged to your bill daily. Please enquire at Reception for rates.
TV
| La 1 | La 2 | Antena 3 | Cuatro | Telecinco | La Sexta |
| FDF | Clan | Squirrel | Boing | Canal Sur | Canal Sur 2 |
| Andalucia TV | 24 hrs | Divinity | Paramount | Neox | Nova HD |
| Trece | Energy | DMax | Gol play | Teledeporte | Real Madrid TV |
| Dkiss | Mega HD | Atres series | Be Mad TV | Ten | Bom |
| Kika | ZDF | ZDF info | Das Erste | Vox | RTL |
| RTL 2 | Super RTL | 3 Sat | France 24 | TV5 Monde Europe | CNN International |
| NHK World | BBC news | France 24 English | Sky news | Bloomberg | BVN |
| Various radio channels |
Cleaning
Housekeeping staff schedule from 10:00 to 14:00. If you have any special needs or wish to have your room cleaned at a specific time, please contact reception.
Crib
Request it at reception. Subject to availability, and as long as the maximum room occupancy is not exceeded.
Electricity
The voltage in the rooms is 220V. If you need any type of adapter, please contact reception.
Minibar
Available in all rooms. Service subject to a charge.
Safe
Free service. Please ask for the safe key at reception. The hotel accepts no liability for money, valuables or jewellery not deposited in the safes.
Pillow menu:
You can request your pillow at extension 6999, at no additional cost:
DUVET PILLOW
A completely natural filling (small feathers) for a great welcome.
LATEX PILLOW
Pillow made of hypoallergenic material, specially designed for maximum adaptability and flexibility.
Room service
You can order food or drinks from our bar or restaurant to be delivered to your room.
Lost and Found Policy
Check at reception.
Post-stay questionnaire
After your stay, we will send you a satisfaction survey. We would appreciate it if you could fill it out to help us improve our services.
¿How to connect? Click here
Check-in from 2 pm and check-out until 12 pm
Open during the summer season – Check with reception. Towel, sunbed and umbrella service.
Towels are provided at reception in exchange of a deposit.
It is forbidden to use the room towels in the pool.
Please do not reserve sunbeds with towels or other objects.
Children under 12 must always be supervised by an adult
We have free parking for guests staying at the hotel entrance, subject to availability upon arrival.
Our gym, covering an area of 25 m², is equipped with a Spirit Fitness multi-station with two stations, an indoor cycling bike, a treadmill and hexagonal rubber dumbbells in various weights.
Animals are not allowed in the hotel, except for assistance dogs
Price list.
If you wish to use this service, please leave the bag and the completed form at reception or on the bed and notify reception.
Ask at reception
The hotel can store your luggage both on arrival and on the day of departure. Please ask at reception.
Reception will assist you for this service. Prices according to current rates.
If you wish to take away the breakfast that you have booked during your stay, please request it at reception before 9 pm the day before.
Ask at reception
Ask at reception.
If you would like a copy of your room card, you can request it at reception, where you will be required to identify yourself.
Reception will provide you with all the information you may need.
Upon request at reception. Prices according to current rates.
Emergency Phone Numbers:
National Police: 956 32 60 73
Local Police: 956 14 99 04
Emergency Phone Number: 112
Health Emergency Phone Number: 061
Taxi in Jerez: 956 34 48 60
CaixaBank ATM
ATMs
Parque Avenida, Plaza del Caballo, Bl.1 · 900 404 090
Banco Sabadell ATM
ATMs
Pl. Parque de Capuchinos, BL-1 · 963 08 50 00
The bus stop is located just a few meters from the hotel’s main entrance on line 4
https://www.comujesa.es/autobuses-urbanos/lineas-paradas-y-horarios/linea-4
https://www.comujesa.es/autobuses-urbanos/lineas-paradas-y-horarios/linea-16
If you need a taxi you can request it at reception or call directly at 956344860
Europcar: Rent your car with Europcar
Enterprise: https://www.enterprise.es/
Ceretcar: https://ceretcar.es/en/home/
Measures in favor of the environment
We have created this protocol in order to prevent fires from occurring in our facilities, and to ensure that, in case of any emergency, you always feel safe in our Hotel.
“In accordance with the provisions of art.25 of Organic Law 4/2015 of March 30, on the protection of citizen security, this establishment keeps a documentary register of guests and access control to the premises and its facilities. The accommodation contract is exclusive to the client and therefore excludes the stay and presence in the rooms of persons other than those registered at the Hotel. For your own safety and that of others, we request that you refrain from contravening these rules. For the relevant purposes, unauthorized access of unregistered third parties at the request of a client and his or her actions will be his or her sole responsibility, exempting the hotel establishment from the consequences that may arise according to current legislation.”
Best Price Guaranteed
If not, we’ll match it
Children go free*
Available exclusively at Hotel Playa de la Luz and Hotel Jerez & Spa. Minimum stay of 2 nights. Applies only to children under 12. Includes breakfast and a welcome drink.
Breakfast included*
Bookings of 3 nights or more. Applies to all accommodation except Punta Candor Suites.
Long stay promotion
Available exclusively at Punta Candor Suites Minimum stay of 14 nights.
Get even more benefits by joining our loyalty club
Up to an extra 5% off
Free parking*
Available exclusively at Hotel Villa Jerez and Hotel Jerez & Spa.
Welcome drink
Late check-out (subject to availability)
Best Price Guaranteed
If not, we’ll match it
Children go free*
Available exclusively at Hotel Playa de la Luz and Hotel Jerez & Spa. Minimum stay of 2 nights. Applies only to children under 12. Includes breakfast and a welcome drink.
Breakfast included*
Bookings of 3 nights or more. Applies to all accommodation except Punta Candor Suites.
Long stay promotion
Available exclusively at Punta Candor Suites Minimum stay of 14 nights.
Get even more benefits by joining our loyalty club
Up to an extra 5% off
Free parking*
Available exclusively at Hotel Villa Jerez and Hotel Jerez & Spa.
Welcome drink
Late check-out (subject to availability)
Breakfast from 07:30 am to 11:00 am
Lunch from 1 pm to 3:30 pm
Dinner from 19.30 pm to 10:30 pm.
To contact reception, you can send a WhatsApp message to the phone number 674 273 638 o or directly dial 6999 from your room phone.
You can contact us 24 hours a day through our Whatsapp number 674 273 638 or by calling reception at 6999.
In case of breakdowns that require external services, please note that there may be delays due to reasons beyond our control.
Our telephone exchange is fully automated, allowing you to connect directly to Hotel services or external lines without operator assistance.
Calls to another room:
You need to add a 6 to the room number – Room 105 = 6105
Wake-up call service: Dial 6999 for reception
Internal calls for Hotel services:
National calls: Dial 0/wait for a dial tone/enter the full number.
International calls: Dial 0/wait for a dial tone/dial 00/country code/dial the area code and number.
|
GERMANY |
49 |
FINLAND |
358 |
PANAMA |
507 |
||
|
ANDORRA |
376 |
FRANCE |
33 |
PARAGUAY |
595 |
||
|
SAUDI ARABIA |
966 |
GREECE |
30 |
PERU |
51 |
||
|
ARGENTINA |
54 |
GUATEMALA |
502 |
POLAND |
48 |
||
|
AUSTRALIA |
61 |
NETHERLANDS |
31 |
PORTUGAL |
351 |
||
|
AUSTRIA |
43 |
HONDURAS |
504 |
UNITED KINGDOM |
44 |
||
|
BELGIUM |
32 |
HUNGARY |
36 |
DOMINICAN REPUBLIC |
1809 |
||
|
BOLIVIA |
591 |
IRELAND |
353 |
RUSSIA |
7 |
||
|
BRAZIL |
55 |
ITALY |
39 |
SWEDEN |
46 |
||
|
CANADA |
1 |
JAPAN |
81 |
SWITZERLAND |
41 |
||
|
COLOMBIA |
57 |
LIECHTENSTEIN |
41 |
TUNISIA |
216 |
||
|
COSTA RICA |
506 |
LUXEMBOURG |
352 |
TURKEY |
90 |
||
|
CZECHOSLOVAKIA |
42 |
MOROCCO |
212 |
URUGUAY |
598 |
||
|
CHILE |
56 |
MEXICO |
52 |
VATICAN |
39 |
||
|
DENMARK |
45 |
MONACO |
33 |
VENEZUELA |
58 |
||
|
ECUADOR |
593 |
NICARAGUA |
505 |
YUGOSLAVIA |
381 |
||
|
EL SALVADOR |
503 |
NORWAY |
47 |
||||
|
USA |
1 |
NETHERLANDS |
31 |
Telephone Charges:: The cost of your local and long-distance calls will be automatically logged in our central computer and charged to your bill daily. Please enquire at Reception for rates.
TV
| La 1 | La 2 | Antena 3 | Cuatro | Telecinco | La Sexta |
| FDF | Clan | Squirrel | Boing | Canal Sur | Canal Sur 2 |
| Andalucia TV | 24 hrs | Divinity | Paramount | Neox | Nova HD |
| Trece | Energy | DMax | Gol play | Teledeporte | Real Madrid TV |
| Dkiss | Mega HD | Atres series | Be Mad TV | Ten | Bom |
| Kika | ZDF | ZDF info | Das Erste | Vox | RTL |
| RTL 2 | Super RTL | 3 Sat | France 24 | TV5 Monde Europe | CNN International |
| NHK World | BBC news | France 24 English | Sky news | Bloomberg | BVN |
| Various radio channels |
Cleaning
Housekeeping staff schedule from 10:00 to 14:00. If you have any special needs or wish to have your room cleaned at a specific time, please contact reception.
Crib
Request it at reception. Subject to availability, and as long as the maximum room occupancy is not exceeded.
Electricity
The voltage in the rooms is 220V. If you need any type of adapter, please contact reception.
Minibar
Available in all rooms. Service subject to a charge.
Safe
Free service. Please ask for the safe key at reception. The hotel accepts no liability for money, valuables or jewellery not deposited in the safes.
Pillow menu:
You can request your pillow at extension 6999, at no additional cost:
DUVET PILLOW
A completely natural filling (small feathers) for a great welcome.
LATEX PILLOW
Pillow made of hypoallergenic material, specially designed for maximum adaptability and flexibility.
Room service
You can order food or drinks from our bar or restaurant to be delivered to your room.
Lost and Found Policy
Check at reception.
Post-stay questionnaire
After your stay, we will send you a satisfaction survey. We would appreciate it if you could fill it out to help us improve our services.
¿How to connect? Click here
Check-in from 2 pm and check-out until 12 pm
Open during the summer season – Check with reception. Towel, sunbed and umbrella service.
Towels are provided at reception in exchange of a deposit.
It is forbidden to use the room towels in the pool.
Please do not reserve sunbeds with towels or other objects.
Children under 12 must always be supervised by an adult
We have free parking for guests staying at the hotel entrance, subject to availability upon arrival.
Our gym, covering an area of 25 m², is equipped with a Spirit Fitness multi-station with two stations, an indoor cycling bike, a treadmill and hexagonal rubber dumbbells in various weights.
Animals are not allowed in the hotel, except for assistance dogs
Price list.
If you wish to use this service, please leave the bag and the completed form at reception or on the bed and notify reception.
Ask at reception
The hotel can store your luggage both on arrival and on the day of departure. Please ask at reception.
Reception will assist you for this service. Prices according to current rates.
If you wish to take away the breakfast that you have booked during your stay, please request it at reception before 9 pm the day before.
Ask at reception
Ask at reception.
If you would like a copy of your room card, you can request it at reception, where you will be required to identify yourself.
Reception will provide you with all the information you may need.
Upon request at reception. Prices according to current rates.
Emergency Phone Numbers:
National Police: 956 32 60 73
Local Police: 956 14 99 04
Emergency Phone Number: 112
Health Emergency Phone Number: 061
Taxi in Jerez: 956 34 48 60
CaixaBank ATM
ATMs
Parque Avenida, Plaza del Caballo, Bl.1 · 900 404 090
Banco Sabadell ATM
ATMs
Pl. Parque de Capuchinos, BL-1 · 963 08 50 00
The bus stop is located just a few meters from the hotel’s main entrance on line 4
https://www.comujesa.es/autobuses-urbanos/lineas-paradas-y-horarios/linea-4
https://www.comujesa.es/autobuses-urbanos/lineas-paradas-y-horarios/linea-16
If you need a taxi you can request it at reception or call directly at 956344860
Europcar: Rent your car with Europcar
Enterprise: https://www.enterprise.es/
Ceretcar: https://ceretcar.es/en/home/
Measures in favor of the environment
We have created this protocol in order to prevent fires from occurring in our facilities, and to ensure that, in case of any emergency, you always feel safe in our Hotel.
“In accordance with the provisions of art.25 of Organic Law 4/2015 of March 30, on the protection of citizen security, this establishment keeps a documentary register of guests and access control to the premises and its facilities. The accommodation contract is exclusive to the client and therefore excludes the stay and presence in the rooms of persons other than those registered at the Hotel. For your own safety and that of others, we request that you refrain from contravening these rules. For the relevant purposes, unauthorized access of unregistered third parties at the request of a client and his or her actions will be his or her sole responsibility, exempting the hotel establishment from the consequences that may arise according to current legislation.”
