Breakfasts Monday to Friday: 07:00 to 11:00
Breakfasts on Saturdays, Sundays and public holidays: 07:30 to 11:00
Schedule
Kitchen
How to connect? Click here
Check‑in from 14:00 and check‑out until 12:00
Open from 12:00 to 20:00.
Request a towel ticket at reception. A €5 deposit per towel is required, refundable at the end of the service.
The exchange of the ticket for the towel is carried out with the lifeguard during pool opening hours.
It is forbidden to use room towels at the pool.
We kindly ask you not to reserve sunbeds with towels or other objects. These items will be removed.
Children under 12 must always be supervised by an adult.
We offer free parking.
Animals are not allowed in the hotel, except assistance dogs
Free service. Request the key at reception. Available from 09:00 to 14:00 and from 17:00 to 20:00.
Sports clothing and footwear are mandatory.
Discover our body treatments, facials and massages. Check prices by calling 615 189 848 (WhatsApp)
You can find the price list inside the wardrobe in your room.
If you wish to use this service, leave the bag and the completed form on the bed. The housekeeper attending your room will collect it.
Enquire at reception. Free of charge. A €50 deposit per bicycle is required, refundable upon return of the bicycles in good condition.
The hotel can store your luggage both on arrival and on the day of departure. Ask at reception.
Reception will assist you with this service. Prices according to current rates.
If you are leaving early and have breakfast included, please check the available options at reception.
If you would like a copy of your room key card, you can request it at reception, where you will be asked to provide identification.
Located in the hotel’s main gallery.
Reception will provide you with all the information you may need.
Available on request at reception. Prices according to current rates.
Contact Alberto Santos on 629687927 or by email at comercialinterno@jerezhotel.com
To contact reception you can send a WhatsApp message to 674273783 or dial 4999 directly from your room phone.
You can contact us 24 hours a day through our WhatsApp number 674273783 or by calling reception at 4999.
In the case of breakdowns requiring external services, please note that response times may be delayed due to circumstances beyond our control.
Our telephone switchboard is fully automated, allowing you to communicate directly with the Hotel services or with external numbers, without operator assistance.
Call to another room:
You must add a 4 to the room number – Room 114 = 4114
Wake‑up call service: Dial 4999 for reception
Internal communications for Hotel services:
National calls: Dial 0 / wait for tone / dial the full number.
International calls: Dial 0 / wait for tone / dial 00 / country code / dial the area code and number.
| GERMANY | 49 | FINLAND | 358 | PANAMA | 507 | ||
| ANDORRA | 376 | FRANCE | 33 | PARAGUAY | 595 | ||
| SAUDI ARABIA | 966 | GREECE | 30 | PERU | 51 | ||
| ARGENTINA | 54 | GUATEMALA | 502 | POLAND | 48 | ||
| AUSTRALIA | 61 | NETHERLANDS | 31 | PORTUGAL | 351 | ||
| AUSTRIA | 43 | HONDURAS | 504 | UNITED KINGDOM | 44 | ||
| BELGIUM | 32 | HUNGARY | 36 | DOMINICAN REPUBLIC | 1809 | ||
| BOLIVIA | 591 | IRELAND | 353 | RUSSIA | 7 | ||
| BRAZIL | 55 | ITALY | 39 | SWEDEN | 46 | ||
| CANADA | 1 | JAPAN | 81 | SWITZERLAND | 41 | ||
| COLOMBIA | 57 | LIECHTENSTEIN | 41 | TUNISIA | 216 | ||
| COSTA RICA | 506 | LUXEMBOURG | 352 | TURKEY | 90 | ||
| CZECHOSLOVAKIA | 42 | MOROCCO | 212 | URUGUAY | 598 | ||
| CHILE | 56 | MEXICO | 52 | VATICAN | 39 | ||
| DENMARK | 45 | MONACO | 33 | VENEZUELA | 58 | ||
| ECUADOR | 593 | NICARAGUA | 505 | YUGOSLAVIA | 381 | ||
| EL SALVADOR | 503 | NORWAY | 47 | ||||
| USA | 1 | THE NETHERLANDS | 31 |
Telephone charges: The cost of your local and long‑distance calls will be automatically recorded in our central computer, and the exact total will be added to your bill daily. Please check rates at Reception.
TV
| La 1 | La 2 | Antena 3 | Cuatro | Telecinco | La Sexta |
| FDF | Clan | Squirrel | Boing | Canal Sur | Canal Sur 2 |
| Andalucía TV | 24 hrs | Divinity | Paramount | Neox | Nova HD |
| Trece | Energy | DMax | Gol Play | Teledeporte | Real Madrid TV |
| Dkiss | Mega HD | Atres Series | Be Mad TV | Ten | Bom |
| Kika | ZDF | ZDF Info | Das Erste | Vox | RTL |
| RTL 2 | Super RTL | 3 Sat | France 24 | TV5 Monde Europe | CNN International |
| NHK World | BBC News | France 24 English | Sky News | Bloomberg | BVN |
| Various radio channels |
Cleaning
Housekeeping service from 10:00 to 14:00. If you have any special request or would like your room to be cleaned at a specific time, please contact reception.
Cot
Request it at reception. Subject to availability and provided that the maximum room occupancy is not exceeded.
Electricity
The voltage in the rooms is 220V. If you need any type of adaptor, please contact reception.
Minibar
Available in all rooms. Service with an additional cost.
Safe
Free service. Request the safe key at reception. The hotel is not responsible for money, valuables or jewellery not deposited inside the safe.
Pillow menu
Irons and ironing boards
Request at reception
Wake‑up call
Request at reception.
Room service
Room Service for breakfast carries an extra charge of €5 per person.
For Room Service for lunch and dinner, see the menu here
Lost‑and‑found policy
Forgotten items will be kept for a maximum of 2 months from the guest’s departure.
The recovery of lost items is at the guest’s own expense.
Post‑stay questionnaire
After your stay we will send you a satisfaction survey. We would be grateful if you could complete it to help us improve our services.
Go to reception for more information
Emergency telephone numbers:
National Police: 956 32 68 73
Local Police: 956 14 99 84
Emergency number: 112
Health emergencies: 061
Taxi in Jerez: 956 34 48 64
The quickest and most practical way to see all available ATMs in the area in real time is by using Google Maps:
Open Google Maps and type “cajero automático Jerez de la Frontera”.
They will appear in an interactive list showing the nearest ATMs.
Click on any of them to see details including exact location, opening hours and navigation options.
The closest to the hotel: Unicaja and Santander (behind the hotel, 6 and 9 minutes on foot respectively) and Caixabank (Plaza del Caballo Blq 1, 11405 Jerez de la Fra., Cádiz) (approx. 2 minutes by car)
Link to urban bus service. Click here
The bus stop is located just a few metres from the hotel’s main entrance.
If you need a taxi, you can request one at reception or call 956344868 directly.
Measures in favour of the environment
We have created this protocol in order to prevent fires in our facilities, as well as to ensure that, in any type of emergency, you always feel safe in our hotel.
“In accordance with the provisions of Article 25 of Organic Law 4/2015 of March 30 on the protection of public safety, this establishment maintains a written record of registered guests and controls access to the premises and its facilities. The accommodation contract is exclusive to the guest and therefore prohibits the stay or presence in the rooms of any persons other than those registered at the hotel. For your own safety and that of others, please refrain from violating these rules. For all intents and purposes, the unauthorized access of unregistered third parties at a guest’s request, as well as the guest’s actions, shall be the guest’s sole responsibility, and the hotel shall be exempt from any consequences arising therefrom under applicable law.”
Best Price Guaranteed
If not, we’ll match it
Children go free*
Available exclusively at Hotel Playa de la Luz and Hotel Jerez & Spa. Minimum stay of 2 nights. Applies only to children under 12. Includes breakfast and a welcome drink.
Breakfast included*
Bookings of 3 nights or more. Applies to all accommodation except Punta Candor Suites.
Long stay promotion
Available exclusively at Punta Candor Suites Minimum stay of 14 nights.
Get even more benefits by joining our loyalty club
Up to an extra 5% off
Free parking*
Available exclusively at Hotel Villa Jerez and Hotel Jerez & Spa.
Welcome drink
Late check-out (subject to availability)
Best Price Guaranteed
If not, we’ll match it
Children go free*
Available exclusively at Hotel Playa de la Luz and Hotel Jerez & Spa. Minimum stay of 2 nights. Applies only to children under 12. Includes breakfast and a welcome drink.
Breakfast included*
Bookings of 3 nights or more. Applies to all accommodation except Punta Candor Suites.
Long stay promotion
Available exclusively at Punta Candor Suites Minimum stay of 14 nights.
Get even more benefits by joining our loyalty club
Up to an extra 5% off
Free parking*
Available exclusively at Hotel Villa Jerez and Hotel Jerez & Spa.
Welcome drink
Late check-out (subject to availability)
Breakfasts Monday to Friday: 07:00 to 11:00
Breakfasts on Saturdays, Sundays and public holidays: 07:30 to 11:00
Schedule
Kitchen
How to connect? Click here
Check‑in from 14:00 and check‑out until 12:00
Open from 12:00 to 20:00.
Request a towel ticket at reception. A €5 deposit per towel is required, refundable at the end of the service.
The exchange of the ticket for the towel is carried out with the lifeguard during pool opening hours.
It is forbidden to use room towels at the pool.
We kindly ask you not to reserve sunbeds with towels or other objects. These items will be removed.
Children under 12 must always be supervised by an adult.
We offer free parking.
Animals are not allowed in the hotel, except assistance dogs
Free service. Request the key at reception. Available from 09:00 to 14:00 and from 17:00 to 20:00.
Sports clothing and footwear are mandatory.
Discover our body treatments, facials and massages. Check prices by calling 615 189 848 (WhatsApp)
You can find the price list inside the wardrobe in your room.
If you wish to use this service, leave the bag and the completed form on the bed. The housekeeper attending your room will collect it.
Enquire at reception. Free of charge. A €50 deposit per bicycle is required, refundable upon return of the bicycles in good condition.
The hotel can store your luggage both on arrival and on the day of departure. Ask at reception.
Reception will assist you with this service. Prices according to current rates.
If you are leaving early and have breakfast included, please check the available options at reception.
If you would like a copy of your room key card, you can request it at reception, where you will be asked to provide identification.
Located in the hotel’s main gallery.
Reception will provide you with all the information you may need.
Available on request at reception. Prices according to current rates.
Contact Alberto Santos on 629687927 or by email at comercialinterno@jerezhotel.com
To contact reception you can send a WhatsApp message to 674273783 or dial 4999 directly from your room phone.
You can contact us 24 hours a day through our WhatsApp number 674273783 or by calling reception at 4999.
In the case of breakdowns requiring external services, please note that response times may be delayed due to circumstances beyond our control.
Our telephone switchboard is fully automated, allowing you to communicate directly with the Hotel services or with external numbers, without operator assistance.
Call to another room:
You must add a 4 to the room number – Room 114 = 4114
Wake‑up call service: Dial 4999 for reception
Internal communications for Hotel services:
National calls: Dial 0 / wait for tone / dial the full number.
International calls: Dial 0 / wait for tone / dial 00 / country code / dial the area code and number.
| GERMANY | 49 | FINLAND | 358 | PANAMA | 507 | ||
| ANDORRA | 376 | FRANCE | 33 | PARAGUAY | 595 | ||
| SAUDI ARABIA | 966 | GREECE | 30 | PERU | 51 | ||
| ARGENTINA | 54 | GUATEMALA | 502 | POLAND | 48 | ||
| AUSTRALIA | 61 | NETHERLANDS | 31 | PORTUGAL | 351 | ||
| AUSTRIA | 43 | HONDURAS | 504 | UNITED KINGDOM | 44 | ||
| BELGIUM | 32 | HUNGARY | 36 | DOMINICAN REPUBLIC | 1809 | ||
| BOLIVIA | 591 | IRELAND | 353 | RUSSIA | 7 | ||
| BRAZIL | 55 | ITALY | 39 | SWEDEN | 46 | ||
| CANADA | 1 | JAPAN | 81 | SWITZERLAND | 41 | ||
| COLOMBIA | 57 | LIECHTENSTEIN | 41 | TUNISIA | 216 | ||
| COSTA RICA | 506 | LUXEMBOURG | 352 | TURKEY | 90 | ||
| CZECHOSLOVAKIA | 42 | MOROCCO | 212 | URUGUAY | 598 | ||
| CHILE | 56 | MEXICO | 52 | VATICAN | 39 | ||
| DENMARK | 45 | MONACO | 33 | VENEZUELA | 58 | ||
| ECUADOR | 593 | NICARAGUA | 505 | YUGOSLAVIA | 381 | ||
| EL SALVADOR | 503 | NORWAY | 47 | ||||
| USA | 1 | THE NETHERLANDS | 31 |
Telephone charges: The cost of your local and long‑distance calls will be automatically recorded in our central computer, and the exact total will be added to your bill daily. Please check rates at Reception.
TV
| La 1 | La 2 | Antena 3 | Cuatro | Telecinco | La Sexta |
| FDF | Clan | Squirrel | Boing | Canal Sur | Canal Sur 2 |
| Andalucía TV | 24 hrs | Divinity | Paramount | Neox | Nova HD |
| Trece | Energy | DMax | Gol Play | Teledeporte | Real Madrid TV |
| Dkiss | Mega HD | Atres Series | Be Mad TV | Ten | Bom |
| Kika | ZDF | ZDF Info | Das Erste | Vox | RTL |
| RTL 2 | Super RTL | 3 Sat | France 24 | TV5 Monde Europe | CNN International |
| NHK World | BBC News | France 24 English | Sky News | Bloomberg | BVN |
| Various radio channels |
Cleaning
Housekeeping service from 10:00 to 14:00. If you have any special request or would like your room to be cleaned at a specific time, please contact reception.
Cot
Request it at reception. Subject to availability and provided that the maximum room occupancy is not exceeded.
Electricity
The voltage in the rooms is 220V. If you need any type of adaptor, please contact reception.
Minibar
Available in all rooms. Service with an additional cost.
Safe
Free service. Request the safe key at reception. The hotel is not responsible for money, valuables or jewellery not deposited inside the safe.
Pillow menu
Irons and ironing boards
Request at reception
Wake‑up call
Request at reception.
Room service
Room Service for breakfast carries an extra charge of €5 per person.
For Room Service for lunch and dinner, see the menu here
Lost‑and‑found policy
Forgotten items will be kept for a maximum of 2 months from the guest’s departure.
The recovery of lost items is at the guest’s own expense.
Post‑stay questionnaire
After your stay we will send you a satisfaction survey. We would be grateful if you could complete it to help us improve our services.
Go to reception for more information
Emergency telephone numbers:
National Police: 956 32 68 73
Local Police: 956 14 99 84
Emergency number: 112
Health emergencies: 061
Taxi in Jerez: 956 34 48 64
The quickest and most practical way to see all available ATMs in the area in real time is by using Google Maps:
Open Google Maps and type “cajero automático Jerez de la Frontera”.
They will appear in an interactive list showing the nearest ATMs.
Click on any of them to see details including exact location, opening hours and navigation options.
The closest to the hotel: Unicaja and Santander (behind the hotel, 6 and 9 minutes on foot respectively) and Caixabank (Plaza del Caballo Blq 1, 11405 Jerez de la Fra., Cádiz) (approx. 2 minutes by car)
Link to urban bus service. Click here
The bus stop is located just a few metres from the hotel’s main entrance.
If you need a taxi, you can request one at reception or call 956344868 directly.
Measures in favour of the environment
We have created this protocol in order to prevent fires in our facilities, as well as to ensure that, in any type of emergency, you always feel safe in our hotel.
“In accordance with the provisions of Article 25 of Organic Law 4/2015 of March 30 on the protection of public safety, this establishment maintains a written record of registered guests and controls access to the premises and its facilities. The accommodation contract is exclusive to the guest and therefore prohibits the stay or presence in the rooms of any persons other than those registered at the hotel. For your own safety and that of others, please refrain from violating these rules. For all intents and purposes, the unauthorized access of unregistered third parties at a guest’s request, as well as the guest’s actions, shall be the guest’s sole responsibility, and the hotel shall be exempt from any consequences arising therefrom under applicable law.”
