In compliance with the Organic Law 15/1999, of December 13 on Protection of Data of a Personal Nature (LOPD), GRUPO HACE informs users of this website through this document on the use and treatment of personal data supplied to us to enable navigation and on the data protection policy applicable for said data.
The traffic data such as accessing supplier's name, IP address, date and hour of access, links from which the user visits the site and any other type of information of a similar or analogical nature that can assist website navigation will be treated anonymously and with the sole intention of calculating statistics regarding visits to the website http://www.hace.es
Data generated using cookie technology will be used solely and exclusively to facilitate user access and navigation to the website: http://www.hace.es and the user accepts and acknowledges use and treatment of this data. In any event, the user is free to configure their navigator to warn them of the receipt of cookies and block their installation on their equipment.
Data related to user registration and the electronic booking of services are entered into a file entitled CLIENTS for the purpose of integral management of all guest and accommodation services for hotel clients, carrying out market research, loyalty campaigns, and issuing commercial communications relating to hotel products and/or services and commercial promotions in the tourism and leisure industry.
GRUPO HACE has adopted the technical and organisational measures in compliance with the current legislation. Adequate levels of security of the data handled is guaranteed.
Users can access, rectificy and cancel any bookings at any moment via email to comercial@hace.es or in writing to Avda. Diputación S/N 11520 - Rota or by telephone: (+34) 956 81 52 66
The HACE Management, aware of the importance of the Quality and Environmental Managing, has agreed on the implantation of a Managing System integrating these strategic areas as stated in ISO 14001 and UNE 182001 patterns.
Since the inauguration of our first Hotel and all through our history, one of our most important objectives has been to give our clients the opportunity to co-operate with the reduction of the possible environmental impacts, and specially with the prevention of the contamination that our activities might provoke.
Because of the importance of the development in the touristic field in our community and the importance of respecting the environmental elements around us, HACE strives to achieve a better grade in its services, to minimize every kind of environmental impact, and to improve the efficiency of the Managing System, by means of a Quality and Environmental System.
HACE wishes to improve in every aspect and we commit ourselves to comply with the legal requirements of our activities, products and services, with their respective environmental aspects, as well as with any other requirement the organization voluntarily submits to. We try to achieve the same behaviour with all other enterprises working under HACE orders.
Our companies, wanting to direct their management to a steady improvement, can not ignore the "social conscience" that our environment demands, and this implies a responsibility towards our employees in key areas such as health surveillance and occupational risk prevention, as well as labor integration in appropriate opositions of employees who require this because of disability. No less important is employment training, as this fosters an improvement of self-esteem, providing the necessary balance in the performance of their jobs. But one of our priorities is to offer equal opportunities without discrimination of sex, which has caused a growing number of women occupying senior positions in our companies.
Moreover, our Hotel Group is proud to support and collaborate with institutions and associations that do social work, whether it are sport activities such as tennis, gymnastics etc, or cultural activities in collaboration with local authorities for the conservation of rooted traditions that enrich the tourist attraction of the area, as well as social assistance for disadvantaged groups.
The desire to improve our facilities day by day and the kindness of our staff allows us to offer our clients the best accommodation they can find.
At HACE we keep growing for all our customers, with the firm idea never to construct “factories to put people in”. On the contrary, we defend the motto that “the one who does not try to get better, stops being good”.
HACE staff must behave according to this philosophy which will make that our company be recognised by the high quality of the services we offer, always with utter respect for the environmental elements.
This Corporate Policy will be available for anyone who requests it.