The Playa de la Luz Hotel has always proven to be outstanding when it comes to environmental management ever since it first opened. In the same way, the other hotels in the Group also developed very efficient EM plans and policies as they adhered to the family.
At the beginning, environmental management in the Playa de la Luz Hotel was all internal, but in the year 2002 it was granted the UNE ISO 14.001 and UNE ISO 9.001 certificates. The Spanish Tourist Quality Institute, created and implemented a method to incorporate environmental and social issues to the interests of business working in the tourism industry in order to reduce their impact. The Institute aimed to replace the disperse strategies with a plan that would better manage the resources of the community. Another objective was to check and evaluate the businesses resources and procedures so as to find a solution for any issues there should be.
Some years later, in 2008, the hotel decided on improving their managerial procedures even more, ultimately getting the Q certificate of quality, which is the most important certificate in the Spanish hotel industry. It was also granted the TUI UWELT certificate by TUI- one of the biggest tour operators in the world- in 2007. This certificate acknowledges high level environmental management in the hotels their customers stay in. Ever since the hotel was awarded these two certificates, we have been in the top 100 hotels in the world.